What Clear Communication Actually Looks Like On A Building Site

Everyone says they communicate well. Almost nobody defines what that means. So here is what it actually looks like on a Northbound project.

You get a regular written update from your project manager with photos, milestones hit, milestones coming up and any decisions we need from you. You get an immediate message when anything material changes (programme, cost or scope). And you get one number to call, not three.

It is not complicated. But it is the bit most contractors quietly drop the moment a job starts running.